For Valo customers · Last reviewed May 2026

Valo Intranet went EOL. Now what?

Quick answer: Five practical options. Migrate to another complete intranet product (Powell, LiveTiles, intranet.ai). Move to a SharePoint enhancement tool (Athena, ShortPoint). Commission a bespoke build. Fall back to native SharePoint. Or defer until the transition window closes. The right answer depends on whether you want to do this again in five years.

This page is written for Valo customers. It is intentionally not a sales pitch. Valo's customers were let down by a product they invested in good faith. They deserve a practical, honest assessment of the options, including the option where we don't get the business. What follows is that assessment.

For Valo customers reading this

A note before the options.

Context

What happened with Valo.

Valo Intranet reached end-of-life in July 2025. Existing deployments remain functional for a defined transition window but new features, security updates, and formal support have been discontinued. The specific transition timeline varies by customer contract; verify your individual situation with the vendor before making rollout-timing assumptions.

The end-of-life follows industry patterns we've seen with several complete-intranet products over the past decade. The pattern is consistent: a vendor builds a SharePoint-wrapping intranet product, accumulates customers, gets acquired or pivots its strategy, and a few years later the original product is sunsetted. The customers find out and have to choose a path forward.

Your options

Five practical paths, honestly assessed.

Option 1 - Move to another complete intranet product

Familiar path · same vendor-EOL risk

Powell Software, LiveTiles Hub, intranet.ai. Same architectural pattern as Valo: a vendor-defined intranet experience deployed inside or alongside SharePoint. The transition is conceptually familiar (replace the wrapper) and these vendors actively court Valo refugees.

Honest trade-off: You will be in structurally the same position as you were with Valo. If your new vendor goes EOL or sunsets the product in three to five years (which has happened before in this category), you face this decision again. If that risk is acceptable to you, this path is the closest to “what we had before.”

Option 2 - Move to a SharePoint enhancement tool

What we recommend

Athena or ShortPoint. Different architectural model: instead of buying a wrapper around SharePoint, you enhance your own SharePoint with premium webparts and a design system. The intranet lives on your M365 tenant; the vendor provides components, not the intranet itself.

Why we recommend this: If a vendor in this category goes out of business, you lose the premium webparts but your intranet continues to function: the pages, content, navigation, and structure are all in your own SharePoint. This decision never needs to be made again.

Honest trade-off: You (or an MSP, or an in-house admin) have to design the intranet. With a complete intranet product, you get a packaged experience. With an enhancement tool, you compose your own. If your organisation doesn't have someone willing to do that design work, the enhancement path will sit underused.

See what Athena includes →

Option 3 - Commission a bespoke SharePoint build

High ceiling · high cost · high fragility

Engage a SharePoint agency or consultancy to build a custom intranet specifically for your organisation. Most expensive option (typically £30,000-£200,000+ depending on scope). Most customisable. Highest design ceiling.

Honest trade-off: Bespoke builds tend to be brittle once the consultancy walks away. Each customisation is yours to maintain, update, and evolve. If the consultancy goes out of business or the build's original developers leave, you're in a different version of the same problem. Bespoke is the right call for organisations with very specific requirements that no product can meet, or with strong in-house SharePoint engineering teams.

Option 4 - Fall back to native SharePoint Online

Cheap · plain · defensible for some

Microsoft's built-in SharePoint Online has matured significantly since Valo was first built. Modern SharePoint pages, hub sites, and the built-in webparts are perfectly serviceable for many use cases, particularly for organisations whose intranet needs were never that elaborate to begin with.

Honest trade-off: Out-of-the-box SharePoint will look like out-of-the-box SharePoint. If your organisation expects a designed intranet (distinctive branding, hero sections, polished navigation, premium webparts), native SharePoint will feel like a step backwards from Valo. For organisations whose intranet was primarily document-management with light news and people surfaces, this can be a perfectly defensible call.

Option 5 - Defer the decision

Buy time · use it well

Run on the existing Valo deployment until the transition window closes. Use the time to evaluate options carefully, talk to peers who have made the same decision, and pilot one or two alternatives before committing.

Honest trade-off: Time pressure tends to produce worse decisions, but premature commitment to the wrong path is also expensive. A 6-9 month deferred-decision window with structured evaluation is often the most rational choice for organisations with enough runway. Verify your specific transition deadline with the vendor before relying on any assumed window.

A note from us

If option 1 fits, option 1 is the right call.

If you choose Athena

Practical migration steps.

  1. Audit your existing Valo intranet

    List the pages, the webparts on each, the data sources, the navigation structure, and the user journeys that matter. This gives you the spec for the rebuild.

  2. Map each Valo capability to an Athena webpart

    Athena has 19 production webparts covering hero panels, news, events, knowledge base, org chart, policy management, noticeboard, and quick links. Most Valo use cases have an Athena equivalent; some don't, and you'll plan around those.

  3. Install Athena and run the Orchestrator wizard

    Single .sppkg upload to the tenant app catalog. The Orchestrator wizard scaffolds the new intranet alongside the existing Valo deployment. You can preview the rebuild without disrupting active users.

  4. Rebuild high-traffic pages first

    Homepage, news landing, knowledge base, employee directory. Most pages take 20-40 minutes with Athena's pane editor and live previews.

  5. Surface existing SharePoint libraries

    Athena's Quick Links Libraries webpart opens existing SharePoint document libraries inside the new intranet via in-page modal. No file migration; no permission changes; your existing data lives where it always did.

  6. Switch users over gradually

    Update navigation to point at the new pages, set up redirects from old Valo URLs, monitor analytics, and decommission Valo once the user-traffic transition is clean.

FAQ

Frequently asked questions.

Valo Intranet reached end-of-life in July 2025. Existing customers' deployments remain functional for a defined transition window but no new features, security updates, or formal support are being delivered. Valo customers must choose a path forward.

Want a second opinion?

20-minute call, no sales pitch. Honest read on which of the five paths fits your specific situation, including the path that doesn't end with you buying Athena.

Built by Lewis Enright Limited, United Kingdom. Last reviewed . Valo, Powell Software, LiveTiles, intranet.ai, ShortPoint, and other product names are trademarks of their respective owners. References describe publicly documented features and category positioning at time of writing.
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