Layer 2 · Knowledge Base · Last reviewed May 2026

A knowledge base for SharePoint that doesn't charge per user.

Quick answer: Athena's Knowledge Base webpart provides a rich-text article catalogue with search, attachments, image upload, and deep-linking, inside your existing SharePoint tenant. Self-provisioning backing list. £290/month per tenant. Unlimited users. A Confluence alternative for Microsoft 365 teams paying £5-10 per user per month for a wiki that lives outside their M365 tenant.

SharePoint Wiki was deprecated. Teams replaced it with Confluence, Document360, or Notion: separate platforms, per-user invoices, and the constant problem of staff bouncing out of M365 to find documentation. Athena puts the knowledge base back where it belongs: in the intranet your team already uses.

See it in motion

The Knowledge Base, end-to-end.

Article creation, search, deep-linking, attachments, all from inside SharePoint.

Video walkthrough
Athena Knowledge Base - walkthrough
Coming soon, recording in progress
Capabilities

What Athena's Knowledge Base does.

Self-provisioning

First time the webpart loads, it creates its backing SharePoint list. No admin needs to set up list templates or columns.

Rich-text article editor

Full WYSIWYG editing inline. Headings, lists, links, inline images, tables.

Search

Search across all articles from inside the webpart. Microsoft Search also indexes the backing list, so articles surface in tenant-wide SharePoint search.

Attachments

PDFs, documents, images attached directly to articles.

Image upload

Drop images inline; they're stored in standard SharePoint media library structure.

Deep-linking

Link from one article to another, or share a direct link to an article externally.

Single tenant list

The whole KB lives in one place. No separate site collection needed.

Standard SharePoint metadata

Categorise articles using familiar SharePoint columns (category, owner, last reviewed, etc.) for filtering and views.

Side-by-side

How Athena compares to dedicated knowledge-base platforms.

CapabilityAthena Knowledge BaseConfluence / Document360 / Notion
Lives inside Microsoft 365 (no separate login)Yes: runs in SharePoint tenantSeparate platform; SSO available
Per-user pricingNo: flat £290/mo per tenantYes: £5-10/user/mo typical for Confluence; varies for others
Rich-text article editorBuilt inNative
SearchBuilt in + Microsoft Search indexedNative
Attachments & imagesBuilt inNative
Deep-linking between articlesBuilt inNative
Customer-facing public help centreNot included (internal-only)Available in Document360, Helpjuice; some Confluence configurations
Version history / multi-stage approval workflowsSharePoint list versioning onlyMore sophisticated in Confluence and Document360
Plugin / integration ecosystemMicrosoft 365 / Graph nativeConfluence has large Atlassian marketplace
Data residencyInside customer M365 tenantVendor-managed, typically US-hosted
Verify current vendor pricing and feature scope before purchase.
Honest comparison

Where a dedicated knowledge-base platform is the better choice.

FAQ

Frequently asked questions.

SharePoint's classic Wiki page library has been progressively deprecated in favour of modern SharePoint pages. Many existing wikis still function but Microsoft no longer recommends new deployments. Modern teams typically replace SharePoint Wiki with either a dedicated knowledge-base SaaS (Confluence, Document360, Notion), a custom SharePoint page structure, or a third-party SharePoint knowledge-base webpart. Athena provides the third option: a purpose-built Knowledge Base webpart that lives inside SharePoint with a rich-text article editor, search, and attachments.

Your knowledge base, where your team already is.

Athena's Knowledge Base webpart turns SharePoint into a searchable rich-text article catalogue. £290/month per tenant. Bundled with org chart, policy management, noticeboard, and 17 other webparts.

Built by Lewis Enright Limited, United Kingdom. Last reviewed . Confluence, Document360, Helpjuice, Notion, and other product names are trademarks of their respective owners. References describe publicly documented features and typical mid-market pricing at time of writing. See bundled-economics breakdown →
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